Introduction
This Privacy Policy explains how New Iqra Halal Whole Food Market (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit our website, place orders online, shop in our physical store, or otherwise interact with our services. We are committed to respecting your privacy and safeguarding your personal information while providing halal meat, grocery products, and related services to our customers.
Information We Collect
We may collect personal information that you voluntarily provide to us when you create an account, place an order, sign up for updates, contact us, or make a purchase in-store or online. This information may include your name, email address, phone number, billing address, shipping address, payment-related details, and order history. We may also collect non-personal information such as browser type, device information, operating system, IP address, and browsing behavior on our website.
Information Collected Through In-Store Purchases
When you shop at our physical location, we may collect information related to your purchase, such as transaction details, payment method type, loyalty or rewards participation, and receipt records. If you choose to provide contact information for receipts, promotions, or customer support, that information will be handled in accordance with this Privacy Policy.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, remember your preferences, and improve our services. Cookies help us understand how visitors interact with our site and allow certain features to function properly. You can choose to disable cookies through your browser settings, although some parts of the website may not function as intended if you do so.
How We Use Your Information
We use the information we collect to process and fulfill orders, manage accounts, provide customer support, communicate with you about purchases or inquiries, improve our products and services, personalize your experience, and comply with legal and regulatory requirements. We may also use your information to send updates, promotions, or announcements related to New Iqra Halal Whole Food Market, unless you choose to opt out of such communications.
Payment Information
Payment information submitted during online or in-store transactions is used solely to complete purchases and prevent fraud. We do not store full credit or debit card numbers on our servers. Payment processing is handled through secure, third-party payment processors that are required to protect your information in accordance with applicable security standards.
Sharing of Information
We do not sell or rent your personal information to third parties. We may share information with trusted service providers who assist us with payment processing, order fulfillment, website hosting, marketing, analytics, or customer support, solely for the purpose of operating our business. These service providers are required to maintain the confidentiality and security of your information. We may also disclose information if required by law, court order, or governmental regulation, or to protect our rights, property, or safety.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.
Your Choices and Rights
You may choose not to provide certain personal information, although this may limit your ability to use some features of our website or services. You may request access to, correction of, or deletion of your personal information, subject to applicable laws. You may also opt out of receiving promotional communications from us at any time by following the unsubscribe instructions provided or by contacting us directly.
Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.
Third-Party Links
Our website may contain links to third-party websites or services for your convenience. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review the privacy policies of any external sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page with the revised effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated Privacy Policy.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, you may contact New Iqra Halal Whole Food Market through the contact information provided on our website. We are committed to addressing your inquiries and maintaining your trust.